Privacy Policy

1. Introduction

Welcome to HORIZONLAB. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our laboratory management system.

2. Information We Collect

When you register or use our services, we may collect:

• Personal Identification: Full name, national ID number, date of birth
• Contact Details: Email address, phone number, physical address
• Medical Information: Lab test results, medical history (if applicable)
• Technical Data: IP address, browser type, device information

3. How We Use Your Information

We use your data to:

• Create and manage your patient profile
• Process lab tests and deliver results
• Communicate important health information
• Improve our services and security
• Comply with legal obligations

4. Data Security

We implement industry-standard measures:

• SSL encryption for all data transmissions
• Secure servers with restricted access
• Regular security audits
• Staff training on data protection

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate information
• Delete: Remove your profile (via account settings or by contacting us)
• Restrict Processing: Limit how we use your data

To exercise these rights, please contact us at horizonpugoda@gmail.com. or Call 077 626 7 627

6. Data Retention

We retain your information:

• While your account is active
• For legal/compliance periods as required by Sri Lanka medical record laws
• Backups are automatically purged after 180 days

7. Changes to This Policy

We may update this policy periodically. Significant changes will be notified via email or system alerts.